Paysup FAQs

  • With Paysup you can easily pay for daily services including TV subscriptions (DStv, GOtv, StarTimes), airtime, data, electricity (IKEDC, AEDC, EKEDC, JEDC, PHEDC, KEDC, IBEDC, KAEDCO), motor insurance, and WAEC registration and result checker pins without hassle. Making an account only requires your email address and phone number, and you can get started right away by paying for a service or by quickly signing up. Register here by clicking.

  • On every gadget, Paysup functions flawlessly. Simply connect in to Paysup to access the website from your PCs, smartphones, and tablets. Users of Android and iPhone devices can either visit the Google Play Store or the App Store to download the Paysup mobile app, respectively, or they can just do so directly. To download, click here.

    • Put your contact information in the "Create Account" box by clicking on it.
    • Confirm your account by email or SMS.
    • Utilize one of our many payment gateways to fund your account.
    • Start paying for the regular services you provide.
  • You can make payments using either; Debit card, USSD, or via Bank Transfer.

  • There are no restrictions to the amount of money a user would want to spend while paying for any of our services.

  • You can reach us by phone, email, or live chat anytime, day or night, and we'll respond.

  • We take your security seriously. By confirming your email address, you may help us better help you if you need support by letting us know that you actually possess your email account.

  • A One Time Password, also known as an OTP, is a security code that should only be used once in order to ensure high security and reduce the possibility of unauthorized login attempts.

  • In order to confirm that the person registering on our site is the same as the owner of the specified bank account, we need your BVN. In the unlikely event that a third party gains access to your account information, this is done to ensure that your details cannot be used to carry out any transactions without your consent.

  • Your card information is secure. The card information of our clients is not stored by us. Payment processors and issuers provide a safe, compliant website on which all consumer card information is submitted.

  • Tokenization, one of the safest payment options, is used in our digital wallets. Your data is highly encrypted, ensuring that even if a shop has a data breach, your credit or debit card number won't be exposed.

  • The funds in your wallet can be used anytime to make purchase of products on Paysup.

  • Our physical office is located at Valid house; No. 14 Colliery Avenue GRA, Enugu.

  • You can withdraw any money that is currently in your wallet at any time.

  • Use one of our pay-out networks whenever you need to withdraw money from your wallet at any given time.

    • Open your main wallet on your dashboard. The amount of money that is available for withdrawal is also shown here.
    • Enter the sum from your wallet that you want to transfer to your bank account.
    • Click Confirm, and everything is finished!
    • The majority of payments are immediate, however depending on your bank, they could take up to three business days.
    • Create and verify your account.
    • Apply to be an agent by clicking the “Become an agent” button and filling the form.
    • Once approved, you can plug-in to our API documentation.
    • Purchase products at a cheaper price and sell via your own website.

    OR


    • Create and verify your account.
    • Copy out your unique referral code from your dashboard and share to your friends and loved ones.
    • Receive a commission to your bonus wallet every time a user registers via your referral link and makes a purchase of any of our products/services.
    • You can choose to either withdraw your commission using any of our pay-out systems or you can use it to make a purchase on our platform.
  • A bonus wallet is where your commissions go into after you referral makes use of any of our services.

  • Yes, our mobile is available on both Android and iOS devices.

  • Our support Live chat button and customer care line is available 24/7 to reach our trained professional customer care representatives for inquiry, complain/resolutions, partnership, etc

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